Your privacy is important to us. We are committed to handling your Personal Data under our control with care. Raffles Health Insurance Pte. Ltd. (including the Raffles Medical Group (“RMG”) and the group of companies under the RMG, our appointed/ authorised vendors and/ service providers, as well as their respective representatives and/ or agents and authorised distributors (as the case may be) shall collectively be referred to as “RHI”, “We”, “Us”, “Our”, “Raffles Health Insurance”.
This document serves to inform you of our practices on Personal Data management. You should read this Privacy Statement to know and understand the purposes for which we collect, use and disclose your Personal Data. It supplements any other consents which you may have previously provided to us on your Personal Data.
From time to time, we may update this Privacy Statement to be consistent with our internal practices and to stay abreast with future developments in the industry and/ or changes in legal and regulatory requirements and as such through your interactions with us, you agree to be bound by the updated Privacy Statement.
If you have any questions or feedback on your Personal Data or Our Privacy Statement or if you would like to obtain access and make corrections to your Personal Data records (i.e. factual information which you have previously provided Us and which includes), you can either email to Us at firstname.lastname@example.org or write to Us at:
Data Protection Officer
Raffles Health Insurance Pte. Ltd.
No. 25 Tannery Lane
If your Personal Data has been provided to Us by a third party (e.g. a policy owner who has included you as an insured member under a family insurance cover), you should contact that individual to make such queries, complaints, feedback, and access and correction requests to Raffles Health Insurance on your behalf.
If your Personal Data has been provided to Us by a third party (e.g. an authorized person of an organization has included you as a member of a benefit program), you should contact that individual (usually the Group Secretary or your employer) to make such queries, complaints, feedback, and access and correction requests to Raffles Health Insurance on your behalf.
This Privacy Statement shall be governed in all respects by the laws of Singapore.
Date: 2 June 2017